Refund policy

Froggy Bottoms Return Policy

Thank you for shopping with Froggy Bottoms! We appreciate your support and want you to love your purchase. If you need to make a return, please review our policy below.

Returns & Store Credit

• Store Credit Only: We do not offer refunds. Approved returns will be issued as store credit.

• Return Conditions: Items must be unworn, unwashed, with tags attached and accompanied by the original receipt.

• Return Window: Returns must be initiated within 14 days of delivery.

• Non-Returnable Items: Hats, bows, accessories, and all sale items are final sale and cannot be returned.

• Return Shipping:  Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.

• How to Initiate a Return: Contact us at katrina@froggybottomschildrensboutique.com to begin the return process. Customers are responsible for return shipping costs.

Damages & Issues

Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately at katrina@froggybottomschildrensboutique.com so we can review the issue and make it right.

We appreciate your understanding and support! If you have any questions, feel free to reach out.

 

 

We appreciate your understanding and support! If you have any questions, feel free to reach out.